Assistenza Apparati di Rete: numeri utili
Contratti di manutenzione HW apparati di rete INFN
dal 1/4/2023 al 31/3/2024
EXTREME NETWORKS
Titolare del contratto: ADITINET S.p.A.
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Service Desk: +39 06 89475531
Richieste Generiche: +39 06 45439252
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CISCO
Titolare del contratto: Maticmind S.p.A.
Rif. Contratto: MM23SDL92963
Service Desk: 800.734.734
Customer Support Manager : FABIO BLANDINO
Mobile 335.1657467 - This email address is being protected from spambots. You need JavaScript enabled to view it.
JUNIPER
Titolare del contratto: Maticmind S.p.A.
Rif. Contratto: MM23SDL93242
Service Desk: 800.734.734
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Customer Support Manager : FABIO BLANDINO
Mobile 335.1657467 - This email address is being protected from spambots. You need JavaScript enabled to view it.
Per Maticmind la persona di riferimento dei contratti a livello tecnico (livello di escalation ulteriore) è:
Service Manager : MATTEO POSSANZA
Mobile 366.6672787- This email address is being protected from spambots. You need JavaScript enabled to view it.
Andrebbero allegati anche i due file che ti allego per Aditinet (Procedura Cliente..) e Maticmind (Welcome KIT...) linkati nelle sezioni relative (Maticmind sia per Juniper che per CISCO).